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Privacy Policy

How we collect, use, and protect your personal information when you engage with Cvorix and our AI automation services.

Last updated: February 2025

1. Who We Are

Cvorix is an AI automation agency based in Islamabad, Pakistan, providing AI workflow automation, consulting, and web application development services to small and medium-sized businesses in the United States, United Kingdom, and Australia. Our contact email is team@cvorix.com.

2. Information We Collect

2.1 Information You Provide Directly

When you contact us, request a consultation, or engage our services, we may collect:

  • Full name and job title
  • Business email address and phone number
  • Company name, size, and industry
  • Details about your business processes and automation goals
  • Any other information you voluntarily provide through our contact form or communications

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

  • IP address and approximate geographic location (country/city level)
  • Browser type, version, and operating system
  • Pages visited, time spent on each page, and navigation paths
  • Referring website or search query that brought you to our site
  • Device type (desktop, mobile, tablet)

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide quotes for our services
  • Deliver the AI automation services you have engaged us for
  • Send project updates, invoices, and service-related communications
  • Improve our website, services, and client experience
  • Comply with legal obligations we are subject to
  • Analyse website usage to understand which content is most valuable

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Legal Basis for Processing (GDPR)

For visitors from the United Kingdom and European Economic Area, our legal bases for processing your personal data are:

  • Legitimate Interests — analysing website traffic and improving our services
  • Contractual Necessity — processing data required to deliver services you have requested
  • Consent — where you have explicitly agreed to receive marketing communications
  • Legal Obligation — where we are required to process data by applicable law

5. Data Sharing

We may share your information only with:

  • Service providers who assist in operating our website or delivering our services (e.g. email providers, analytics platforms), bound by confidentiality agreements
  • Legal authorities if required by law, court order, or to protect our legal rights
  • Business successors in the event of a merger, acquisition, or sale of assets, with appropriate notice to you

6. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. Client project data is typically retained for 5 years after project completion. Website analytics data is retained for 26 months. You may request deletion of your data at any time.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete personal data
  • Request deletion of your personal data ("right to be forgotten")
  • Object to or restrict how we process your data
  • Receive your data in a portable, machine-readable format
  • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, email us at team@cvorix.com. We will respond within 30 days.

8. Cookies

Our website uses cookies to enhance your experience and analyse website traffic. For detailed information about the cookies we use, please read our Cookie Policy.

9. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS), secure server infrastructure, and restricted access controls. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.

10. International Data Transfers

As a Pakistani company serving clients in the US, UK, and Australia, your data may be transferred to and processed in Pakistan. We take appropriate safeguards to ensure your data receives adequate protection regardless of where it is processed.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy, please contact us at:

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